Remotely connecting to a hand-held device using Chrome Remote Desktop requires the user to sign in with the same google account in the browser as well as the mobile application rendering it impossible to provide remote support to your customer, but with our Zoho Assist mobile application available for easy download in both Google PlayStore & Apple AppStore for free, you can start a remote session easily and provide support to any device on the go right from the device inside your pocket.Ĭhrome Remote Desktop is a basic free remote support application with minimal features easily trumped by Zoho Assist's industry grade feature-rich tool, where you can start a voice/video/text chat with your customer from the application while in a session, remotely print, record a session, manage departments and much more focused on making your remote support experience, organized, professional and easy.Ĭhrome Remote Desktop requires google browser and google account which might poise a security vulnerability, whereas Zoho Assist is a cloud based remote desktop software that supports end to end encryption that can be used to connect from any device swiftly. In the address bar at the top, enter /support, and press Enter.
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